How to increase lab efficiency & service level by over 40%

Labs want two things: execute samples with as little resources as possible (efficiency) and making sure they are executed without delay (planning adherence).

However, efficiency and planning adherence are in a constant ‘battle’: focus on efficiency too much, and service levels decrease. Focus on planning adherence too much, and efficiency decreases.

So the key question is: how do you find the sweet spot between throughput and planning adherence?

Key takeaways

  • The challenges QC labs face when aiming to increase planning adherence & throughput
  • How digital solutions can help to overcome those challenges
  • Insights after investigating some top 20 big pharma QC operations – how did their planning adherence & throughput evolve?
  • Some hypotheses on how these labs achieved the results they did… and the role digitalization plays.

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Improved-lab-performance graphic, showing an increase in lab efficiency for labs using Binocs

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