How labs increased their lab efficiency & service level by 40%+

Labs want two things: execute samples with as little resources as possible (efficiency) and making sure they are executed without delay (planning adherence).

However, efficiency and planning adherence are in a constant ‘battle’: focus on efficiency too much, and service levels decrease. Focus on planning adherence too much, and efficiency decreases.

So the key question is: how do you find the sweet spot between throughput and planning adherence?

Key takeaways

• The challenges QC labs face when aiming to increase planning adherence & throughput
• How digital solutions can help to overcome those challenges
• Insights after investigating some top 20 big pharma QC operations – how did their planning adherence & throughput evolve?
• Some hypotheses on how these labs achieved the results they did… and the role digitalization plays.