Go live in 14 weeks or less
This isn’t our first rodeo! Our team of experts can help you to implement your Binocs solution in minimal time, supported by an extensive catalog of best practice materials, real world guidance and e-learning courses.
Our years of experience, bundled in an agile approach
Implementation approach
Our fast-track methodology structures & standardizes the different steps from start to go-live, to assure high quality & fast implementation.
- Designed for both single-site as well as multi-site implementations.
- Divide work in waves & divide waves in sprints.
- Clear project timings, structure & goals.
- Get started
Binocs environment available, key-users trained and
ready-to-go - Design & prototype
Binocs operational with a representative dataset - Fine-tune & deployment
All users trained, and all data loaded: ready to go-live - Go live & hypercare
We’re live and fine-tuning during hyper care
E-learning
The Binocs Academy™ is an end-to-end e-learning platform, allowing you and your team to learn the ins & outs of how Binocs works, at your own pace.
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- Make sure everyone is fully onboard
- Embedded part our implementation strategy
- Up-to-date reference material
- Get officially Binocs certified
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6+ hoursof high quality e-learning content
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1,000+active learners on the Binocs Academy
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92+%are (very) satisfied with the Academy
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100%up-to-date training material
Top-notch customer support
We have a dedicated and global Binocs support team across EU, Ireland & US.
We are ready to help 24/7- in case you have any questions, are confused about anything, or think something is broken.
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<1.5hrsaverage response time to a support request
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3Support hubs: Belgium, Ireland and the United States
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95+%client satisfaction with Binocs Support
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100%service level agreement adherence