Decision Intelligence, Simulation, and Agentic AI: how Axon meets Gartner’s 2025 Supply Chain Trends

In their recent report, “Top Supply Chain Technology Trends for 2025“, Gartner highlights eight transformative innovations that will significantly impact supply chain management. These trends underline the critical role of intelligence, connectivity, and a decision-focused approach, essential for navigating today’s complex business landscapes. Key technologies include advanced analytics that focus on decision intelligence, simulation and agentic AI.

At Bluecrux, our Axon™ platform aligns naturally with Gartner’s insights. Axon, built around a digital twin of the supply chain, doesn’t merely keep pace with industry trends, it actively embodies Gartner’s vision for future-ready supply chain technologies.

Let’s dive deeper into the top three trends most relevant to Axon and our analytics and decision intelligence offerings.

1. Decision intelligence: augmenting human decisions

Gartner identifies decision intelligence as a critical evolution beyond traditional data-driven approaches, emphasizing the importance of decision-centric processes. By 2028, organizations will increasingly prioritize enhancing the quality and effectiveness of human decision-making.

• How Axon supports this: Axon creates a digital twin of your supply chain, providing comprehensive visibility and data-driven insights. It leverages advanced analytics and rapid simulation capabilities, directly augmenting human decisions. With Axon, users gain prescriptive insights, enabling better strategic and operational choices.
• Why it matters: Whether managing regulatory demands in pharmaceuticals, market volatility in consumer packaged goods (CPG), or complexities in chemicals, enhanced decision intelligence means clearer, faster, and more confident decisions.

2. Intelligent simulation: proactive insights across multiple domains

Gartner emphasizes the significance of intelligent simulation—using AI and advanced analytics—to anticipate real-world scenarios and outcomes proactively. Static, traditional modeling no longer meets the dynamic requirements of modern supply chains.

• How Axon supports this: Axon’s digital twin technology provides rapid and accurate simulations across critical supply chain domains, including inventory management, lead-time analysis, carbon emissions, and more. This capability enables supply chain professionals to test scenarios, foresee impacts, and proactively manage risks and opportunities.
• Why it matters: For sectors characterized by lengthy lead times, regulatory complexity, and fluctuating demand, intelligent simulation is an essential competitive advantage.

3. Agentic AI: empowering autonomous decision execution

Agentic AI is one of the newest, most promising innovations Gartner highlights, offering the potential to augment—and eventually automate—routine decisions through trusted AI agents.

• How Axon supports this: Axon is evolving to integrate autonomous AI agents specialized in different supply chain areas, such as inventory, lead time, and carbon management. These agents don’t just provide isolated recommendations; they interact seamlessly, creating an integrated, holistic view of the supply chain. This interaction bridges the gap between planning and execution, balancing complex objectives including cost, service, cash flow, and environmental sustainability.
• Why it matters: Trustworthy AI agents significantly streamline decision-making processes, enabling teams to focus more on strategic planning while the system handles routine operational tasks efficiently.

Axon is ready – are you?

The future of supply chains calls for superior, intelligent decision-making, driven by innovations in decision intelligence, intelligent simulation, and agentic AI. Axon is uniquely positioned to deliver on Gartner’s most transformative trends, ensuring your supply chain stays agile, informed, and ahead of the curve.