SaaS Implementation Consultant
- Experience: Experienced
- Contract: Permanent contract
- Location: Millburn, NJ, United States
We’re Bluecrux. Pleased to meet you!
Founded in 2011, Bluecrux is a value chain consulting and technology company. Our experts and software solutions help to transform today’s supply chains into smart, efficient, and fully integrated value chains. We believe that only true collaboration leads to innovation, by converging at the intersection of our knowledge and our customers’ ambition and linking expertise with technology and problems with solutions.
We’re a community, a movement that’s built at this intersection, which we call “the Cutting X”: it’s where supply chains evolve and value chains are forged.Our client portfolio includes some of the world’s largest companies, including Johnson & Johnson, GSK, Roche, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more. Our desire to work closely with them is also reflected in our global presence, with offices both in Europe and the US.
Our international SaaS scale-up product Binocs digitally schedules and plans QC laboratories and Cell Gene Therapy production facilities with an AI scheduling co-bot, “what-if” based scenario planning, actionable analytics and zero-code integrations. To support our expansion, we are currently on the lookout for a SaaS implementation Consultant, to join our team in the US (brand new offices in Millburn, New Jersey).
Your role
As a SaaS Implementation Consultant, your mission is to ensure that we configure a qualitative and robust Binocs set–up for a customer who is fully prepared to successfully use the tool in their everyday context.
- Lead the project and follow our implementation methodology to ensure the client gets a qualitative onboarding on Binocs within a focused timeline.
- Drive the configuration of Binocs for your customer’s environment. This entails hosting customer workshops to thoroughly understand their way of working, brainstorming with your colleagues of the Solution team on potential Binocs designs, hands-on configuration of those designs in Binocs, and leading the customer throughout the testing and onboarding of their new environment.
- Uncover the business processes of laboratories and implement solutions to deliver optimal value with Binocs.
- Drive customer interactions, and are the main face of the implementation towards the customer. You talk them through design decisions, implementation risks, Binocs knowledge as well as general updates on timeline and budget.
- Understand client needs and collaborate with a large variety of stakeholders to configure and implement suitable, business-savvy solutions.
Sounds like what you would like to do? Read on!
Your skills
- Strong consulting skills and the ability to lead workshops to understand customer requirements. You’re not hesitant to deep-dive into conversations to acquire that thorough understanding.
- 2-5 years of experience in management consulting or SaaS implementations.
- Experienced with software implementations. There is no need to be a technical expert yet, but you are comfortable in business software environments.
- Analytical mindset. You are keen to configure and dive into dataflows, investigate their outcome and understand and interpret dashboards.
- Excellent people and communication skills (verbal and written).
- You are an entrepreneur – you like fast-paced and dynamic environments where your job content can evolve quickly.
- You have a Master’s degree
- You are fluent in English, any additional language would be a plus.
- We have brand new offices in Millburn and we work in a hybrid way (remote combined with at least 1 day at our Millburn office). So you live in the greater New Jersey area or are flexible to relocate to this region. You will also have the opportunity to travel.
Our offer
- You become part of a highly motivated team who believse in the above-mentioned values in their day-to-day activities.
- Room for initiative, room to enhance your personal and professional skills, but most importantly: room to be yourself.
- A great place to work with lots of growth opportunities, where we make room for initiative and allow you to enhance your personal and professional skills, but most importantly: there is room to be yourself!!!
- We know you by your first name and ‘don’t let titles or levels withhold us from being truly aware of your talents.
- Team events & fun such as yearly bluecrux weekends, last Friday meetings with drinks, teambuilding & activities.
- A competitive compensation package, including a generous PTO program, medical and optional dental insurance, a bonus program, and a 401(k) plan with fixed employer contributions