J&J’s Journey to Sustainable and Compliant Cold Chain Logistics

The customer

Johnson & Johnson, a global leader in the pharmaceutical and healthcare industry, is committed to delivering innovative solutions that improve patient lives. Their Distribution Centre in Beerse, Belgium, plays a vital role in shipping clinical trial materials across the EU and globally.

  • Challenges

    • Clinical sites experienced unnecessary waste and handling difficulties due to single-use shippers.

    • The size and weight of existing shippers created handling inefficiencies and added ergonomic and storage concerns across internal operations.

    • A fragmented global shipper portfolio lacked standardization and reusability.

  • Solutions

    • With J&J, Bluecrux optimized the passive shipper strategy at Beerse Distribution Centre, cutting costs and emissions while meeting strict pharma cold-chain standards.

    • A global RFP process was launched to identify a supplier offering reusable, high-performance shipping containers.

    • A global leader was selected as a supplier for their superior ambient and cold chain solutions.

    • Implementation involved:

      • Switching from single-use to reusable shippers for EU-27 shipments.

      • Introducing a reverse logistics process to return and refurbish used shippers.

  • Results

    • 3x reduction in temperature excursions, improving patient and site experience.

    • 93% return rate of reusable shippers, with 80% picked up within one business day.

    • Reusability rate rose from 58% to 84%, driving significant sustainability impact.

    • Estimated 50% reduction in landfill waste and 45% reduction in carbon footprint.

    • $2 million saved in freight costs due to optimized volume and weight.

    • Improved ergonomics and handling for warehouse and clinical site staff.

    • Harmonized shipper portfolio globally, setting the stage for potential worldwide expansion.

Challenges we tackle together

  • Cold chain process design and implementation

    Storage, packaging, monitoring, transport, customs, product handling, delivery.

  • Cold chain control tower development

    Keep track of your cold chain and address issues before it’s too late.

  • Cold chain capacity planning

    Setup planning solutions to balance demand and supply of cold chain capacity.

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