7 guiding principles to build your data factory
Master data is the fuel that drives your organization forward. When you use gasoline in a diesel vehicle or use fuel of inferior quality, it harms the performance of…
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Webinar description
Join Pieter Van den Meutter & Innes Vanderniepen and learn in 30 minutes:
- How to assist your customers to truly embrace customer centricity as a key mindset in all layers of your organization.
- How to put customer value first with the ambition to provide an amazing and recognizable customer experience throughout the entire customer journey.
- How to define & analyze relevant customer personae, journey maps & touchpoints based on an inside-out and outside-in view.
Because in the end, we all want a coherent and consistent overall customer experience, don’t we?
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