Your Supplier Risk and Relationship Maturity Score overview

Radar Chart

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Here are some tips and valuable resources

As a leader in quality operations, your focus on consistency, compliance, and defect prevention is essential to building a resilient supply chain. By working closely with suppliers and external partners, you can ensure that quality is maintained even in the face of unexpected disruptions. Below, we offer key tips to help you enhance collaboration and safeguard quality across the network, ensuring a robust, adaptable supply chain.

  • You indicated that supplier quality metrics are not integrated into your internal QMS. As a first step, we recommned that you identify the external datapoints that can enrich your metric calculations. You can then pilot data collection with a trusted supplier.
  • You indicated that quality issues and non-conformance data are not shared in real-time with your suppliers. We recommend following a 3-step approach to elevate your Quality reporting:
    1. Standardize your non-conformance reporting processes
    2. Identify your requirements list (e.g., real-time reporting and tracking of quality issues, supplier self-service portals to log non-conformance, automated notifications and alerts for stakeholders, escalation mechanisms for critical issues, analytics and reporting dashboards)
    3. Evaluate scalable cloud-based solutions that offer real-time collaboration
  • You responded that you do not have a uniform method for sharing or receiving quality documentation from your suppliers. While we would recommend investing in a cloud-based collaboration tool, a handy interim step can be to set up an external SharePoint page (or similar), through which documentation can be shared to / from partners outside your organization. You should ensure that this approach includes basic version controling. 
  • You told us that you do not use standard project management tools to jointly manage events. We suggest that you consider using some of your internal project management templates to track progress and status, and publish these to an external SharePoint page (or similar) as an ad interim solution for making the documentation available to partners. 
  • You indicated that you do not have a joint process for tracking and reporting quality KPIs. A good starting point is to aggregate datapoints and metrics against which you can conduct periodic reviews. This will help you to identify continuous improvement initiatives. 

Valuable resources for you:

supplier network collaboration

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