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    Let’s get smart & ‘phygital’!

    by Koen Jaspers, CEO & Co-founder bluecrux and Indra Dewitte, Host

    Customer experience beyond convenience

    by Steven Van Belleghem, customer experience expert, bestselling author & international keynote speaker

    Coffee break

    Gamechangers in a ‘phygital’ world: real stories from the field

    The journey towards a customer centric supply chain

    by Björn Kirchner, Corporate VP Global Supply Chain Henkel and Anouk Schoenmakers, Partner bluecrux

    The rise of resilient planning

    by Trevor Miles, Thought Leader bluecrux & Valerie Vandenbroucke, VP LOP.ai

    Orchestrating Cell and Gene therapy supply chains: different in all its aspects

    by Geert Vanhove, Co-founder & Executive VP Binocs

    Coffee break

    Roundtable discussion: planning transformation journeys in life sciences

    Hosted by Anneleen Tronquo, Partner bluecrux and Cédric Van Helleputte, Head of Planning Life Sciences bluecrux

    Guests taking place around the virtual table:

    Linda Coppens, Director JSC Inventory Management Johnson & Johnson
    Paul Staid, VP Head of Global Supply Chain Planning BMS
    Daniel B. Frederiksen, Business Transformation Lead Novo Nordisk

    Did you get smart & ‘phygital’?

    by Koen Jaspers, CEO & Co-founder bluecrux and Indra Dewitte, Host

    Stay ‘phygital’ during the breaks by…