The right distribution setup to support future growth in EMEA

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Customer

Large multinational health care company listed among the Fortune 500. Active in three sectors, it manufactures and distributes medical devices, pharmaceutical products and consumer packaged goods.

Challenges

Our client’s objective was to become more efficient, profitable and competitive by reorganizing its channel distribution across multiple warehouse locations in Europe. Both the physical network as well as the process and organization setup showed clear potential for consolidation, integration and standardisation.

Solution

We played a content & expertise role on customer-facing & distribution processes and organizational transformation going from business case development over process design towards implementation of the final solution & deployment. Design workshop facilitation, adequate business validation and clear stakeholder communication were key in the process to be successful, as well as tight program management and change control.

Results

Integration of standardization of processes to enable cross-sector efficiency gains and customer focused synergies

Design of the organizational framework for future expansion across other regions in Europe

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